Heart of Gold is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
Account information: When you register, we collect your name, email address, password (stored as a one-way hash), gender, date of birth, and location.
Profile information: Information you add to your profile — bio, photos, relationship preferences, and other optional fields you choose to share.
Usage data: How you interact with the service — pages viewed, connections made, messages sent (content and timestamps), and activity patterns.
Technical data: IP address, browser type, device information, and session data collected automatically when you use the service.
Payment data: Subscription billing is handled by Stripe. We do not store your full payment card details — only a tokenized reference and subscription status.
We do not sell your personal data to third parties.
Photos you upload are stored securely via Cloudinary. We use on-premise AI models (running on private infrastructure) to:
These AI processes run on our private servers and your photos are never sent to external AI cloud services for processing.
You control who can see each part of your profile through visibility settings. Options range from Public (any logged-in member) to Connections Only, Level-gated (visible only after reaching a certain connection depth), or Private (only you).
Your email address is never shown to other members.
We retain your data for as long as your account is active. If you delete your account, your profile, photos, and personal information are permanently removed from our systems. Some anonymized or aggregated data (not linked to your identity) may be retained for service improvement purposes.
We use the following third-party services, each governed by their own privacy policies:
We use industry-standard security practices: HTTPS for all data in transit, bcrypt password hashing, and access-controlled infrastructure. No system is perfectly secure — please use a strong, unique password and contact us immediately if you suspect unauthorized access to your account.
You have the right to:
To exercise these rights or ask questions about your data, contact us at hello@heartofgoldaustin.com.
Heart of Gold is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that we have done so, we will promptly delete that information and terminate the account.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the app. The date at the top of this page reflects when the policy was last revised.
Privacy questions or data requests: hello@heartofgoldaustin.com